About Us

BUILDING OUR BRAND

Our success has been grounded in our core value – caring about people. Whether you are a customer, an employee or a member of a community in which we operate, we take pride in our work and how it affects people inside and outside of ITM Assist.

MISSION

Quality of service

To guarantee the highest quality of workmanship and service that will add value to any organisation and to ensure that our clients are guaranteed ever-present services that enable them to focus on their core business.

VISION

Value based services

We set out to provide efficient and cost-effective customer service.By managing essential IT services that are crucial to business growth and implementing solutions that will add value.

WHAT WE DO

Make your customers happy

We strive to adhere to our core values at all times Strong customer, partner, supplier and community relationships IntegrityFact-based decision-making and honest assessments Action, not reaction Innovation Productivity Performance and recognition Teamwork These values form the cornerstone of our business. .

Meet the team that does all the magic behind the scenes

Alli

Managing Director

Ensures the company runs smoothly and is working according to the company strategy.

Fahima

Accounts

Handles all the accounts and financial affairs of the company and ensures that the company is stable financially.

Reshad

Senior Engineer

Handles high level technical work on site. Troubleshoots and resolves problems that occur everyday.

Ismail

Web Designer/Developer

Develops and designs websites that are responsive to mobile.

Santosh

Photographer/Lead Web Designer

When he's not snapping pictures for clients, he builds beautiful sites for our clients.

Mlungisi

Junior Support Technician

Handles troubleshooting issues and does repairs to hardware on-site and in-house.

Karishma

Social Media Specialist

Manages and ensures all our clients social media activity is always up to date.

Sibusiso

Support Technician

Troubleshoots issues remotely and handles all clients issues on-site

Based out of the beautiful city of Durban, established in 2013. Built on the previous company established in 2001

WEBSITES

CERTIFICATIONS

CUSTOMERS

AWARDS

WHAT OUR CLIENTS SAY

ITM Assist has provided great service to our company and has allowed us to focus on our core business while they handle our IT related issues.